Computers and laptops
Slow computers, crashes, updates, new machine setup and old machine retirement, for Windows and Mac.
Help desk
IT Help Desk for Small Business: Remote & On-Site Support
When something breaks, you call and reach me. Not a ticket queue, not a call center, and not an AI bot.
One call. One person. No runaround.
Most small businesses don’t need a big IT department. They need someone who answers the phone, knows their setup, and fixes the problem so they can get back to work.
That is what my help desk is. Call, email or text and you reach me directly. I can securely connect to your computer and fix most problems while you watch, or come to your office in Lincoln, Roseville, Rocklin, Auburn, Folsom or anywhere in the greater Sacramento area.
What my help desk covers:
Email and accounts
Password resets, locked accounts, missing email, shared mailboxes and calendar problems.
Printers and scanners
The printer that works for everyone except one person. Scan-to-email, drivers and copier connections.
Phones and mobile devices
Business phones, iPhones and Android devices, including email setup and lost or stolen device lockdown.
Apple and mixed offices
Full support for Macs, iPads and iPhones alongside Windows, so nobody gets left out.
On-site visits
Most problems are fixed remotely in minutes. When they aren't, I come to you anywhere within about 50 miles of Lincoln.
A help desk that knows your business
Because I already manage your systems, I don’t have to start from scratch every time you call. I know your setup, your people and your history, so problems get fixed faster.
Tired of waiting on hold or explaining your setup to a new technician every time? It starts with a free 15-minute call.